White Glove Services

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Contract Management
Buyer Offers
Listing Agreements
Listing Launch
Unrepresented Buyers

Contract Management

Due at settlement.

Gold Standard
$500

Enhanced
$695

Submit ratified contract to “Brokerage Engine”, obtain missing signatures /initials.

Send intro emails to your client, lender, title, and agent on the other side.
Confirm EMD instructions and obtain confirmation of receipt.
Complete agent title intake; ensure client provides all required info. Keep title in the loop.
Schedule WDI inspection, distribute results, send invoices, and follow up on required remediation.
Add all contingencies and events to your calendar.
Follow up on all contingencies and provide reminders to meet deadlines.

Send addendums and forms for signatures. (agent provides language, excludes inspection notices)

Appraisal: Confirm timely order, provide deadline reminders, obtain results, keep parties informed.
Financing: Provide deadline reminders, obtain commitment letter, update all parties.
Resale docs: Order and deliver (listing) / confirm receipt (buyer) and advise of review period.
Flag HOA violation notices; follow up for resolution.
Order home warranty or confirm receipt, provide to title, confirm on ALTA.
Request repair receipts, distribute to required parties, confirm receipts match HI notice.
Coordinate with all parties to schedule and confirm walk-through.
Coordinate with all parties to schedule and confirm settlement.
Provide detailed “prepare for closing” instructions to your client and confirm utilities.
Confirm CD and clear-to-close from lender.
Confirm closing costs method and receipt of wire. (buyer)
Obtain and confirm invoices and/or reimbursements for ALTA.
Obtain prelim ALTA, review for accuracy, and send to your client, with your approval.
Obtain final ALTA, distribute to your client and update Brokerage Engine.
Request client referrals and online reviews to your preferred URL.
Coordinate and confirm PSOA walk-through and deposit return.
Licensed Contract Managers are assigned to your account.

Business hours – Monday – Friday 9 AM – 5 PM.

Extended hours – Monday – Saturday 9 AM – 9 PM.

Contract Manager becomes the main point of contact (optional), we involve you only when required.
Contract Manager will navigate obstacles and challenges not requiring negotiations.
Schedule, coordinate, and confirm all inspections.

Write and deliver initial inspection notice / addendum with request for repairs.

Schedule pre-closing inspection (if required for repairs).
ACS will use any custom email templates you provide or edit ours, as you instruct.

Prepare listing agreements, brokerage disclosures and required docs. [see below]

Prepare buyer offers. [see below]

Buyer Agency Agreements $99

Due at time of service. Enhanced Contract Management services are required. No fee if ordered with an offer.

Using your platform, prepare the Buyer Agency Agreement and required disclosures.

Send forms to the buyer and broker for signature on your behalf.

1 PM deadline for same-day turnaround, due at time of service. (Mon-Sat)

Buyer Offers $299

Due at time of service. Enhanced Contract Management services are required. Offers are prepared and executed using Dotloop.

Prepare the offer and buyer representation agreement.

Send offer to the buyer for signatures.

Present the offer to the listing agent on your behalf, email summary included.

1 PM deadline for same-day turnaround, due at time of service. (Mon-Sat)

Listing Agreement Paperwork $399

Due at time of service. Enhanced Contract Management services are required. Paperwork is prepared and executed using Dotloop.

Prepare the listing agreement, required addendums and brokerage disclosures.

Virtual meeting or call with sellers, guide through paperwork and disclosures.

Obtain seller and broker signatures.

Submit listing paperwork to Brokerage Engine.

Review complete disclosures and prepare a PDF for MLS.

1 PM deadline for same-day turnaround, due at time of service. (Mon-Sat)

Listing Launch

Due when the order is placed. Levels 3 & 4 include media. Print costs not included. For Levels 2 & up, a one-time design fee applies to your first listing for custom marketing materials. 

Level 1
$295

Level 2
$595

Level 3
$1,250

Level 4
$1,750

Compliance listing submission

MLS Entry: Add required fields, photos, links to media, tours, disclosures, open houses, showing instructions, and remarks. Update to office exclusive, coming soon, or active as you direct.

Order photography and desired media and add to your calendar

Order yard sign post installation and removal (using your vendor)

Create a 2-4 page property brochure and order printed copies

Create a postcard and place a print/ship/mail order

Assistance with generating remarks (you provide framework, we’ll use AI)

*Media costs included (up to 5,000 sq ft within service area)

*Interior and exterior HDR photos

*Virtual twilight photos (2)

*2D printable floorplan rendering

*Property website (EXAMPLE)

*Video – Cinematic video tour (1-2 minutes) (EXAMPLE)

*Video – Agent Feature: Introduce your listing and build your brand (EXAMPLE)

*Social Media Reel – Vertical video for IG, Facebook and TikTok (EXAMPLE)

*Drone video – unique perspective of property and community

*Community photos – capture neighborhood amenities, social spots, shops, restaurants, public transit, gyms, theaters, parks, etc.

*3D Matterport tour

Fees are due at time of service

Available during business hours: Mon-Fri 9 AM – 5 PM

Customization is available – tell us your process and we’ll customize ours

Benefits of working with ACS

Branded TTR Sotheby’s email signature in all email communications.

Tout your ACS Contract Manager as part of your team in your marketing and online.
Free consulting with Rod Rochowiak (co-owner of ACS), a licensed broker (in DC, MD, VA) and former top producing agent, for contract questions and strategic guidance.
Free consulting with Amber Cummer (co-owner of ACS) with nearly 20 years of operational experience for systems and operations questions and brainstorming.
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